With the stakes for stellar customer experiences at a high, hotels can’t risk losing employees – new data by Medallia shows nearly two-fifths (38%) of global hospitality workers are considering or plan to leave the industry by the end of the year.
Tag Archives: Travel Trends
The wintry beauty of Sa Pa
Lensman Nguyen Van Thi has often traveled to the hilly resort town of Sa Pa to capture the allure of winter.
Fusion Suites Vung Tau: The ideal stopover in the romantic coastal city
On July 16, 2020, Fusion Suites Vung Tau was officially opened in one of the famous coastal cities in the South of Vietnam. This is a stylish resort destination with Fusion’s signature wellness services.
More than a luxury resort: Zannier Hotels Bãi San Hô launches special offers for travelers
After 5 months of suspending operations due to the Covid-19 epidemic, recently Zannier Hotels Bai San Ho offers extremely attractive price packages exclusively for domestic tourists
What makes a great hotel room for business travellers?
A great location, friendly service, and an executive lounge are three things that can make a hotel appealing to business travellers – but what about the room itself?
60% of consumers say they’d switch travel brands after just 1-2 poor customer service experiences
A new report from call validation and fraud detection company, Next Caller illuminates just how the stress test that travel brands have been under since the ‘return to travel’ has impacted customers and lessened the margin for error brands in the industry have when it comes to customer service and CX.
Meet the Expert: Mr Mario Mendis – 22 years dedicated to bring Hospitality industry more than just results
Australian Hospitality Alumni Network Vietnam is pleased to welcome Mr Mario Mendis to join our network as an Industry Expert. He has a huge passion in the Hospitality industry, not afraid to jump in and assist where is needed to contribute to the overall mission and success of a business. Mario is currently the General Manager at Sofitel Saigon Plaza – managed by Accor Group.
Vietnamese has three top 50 working-vacation locations
Hanoi, HCMC and Hoi An have been named among 50 best cities in the world to enjoy a ‘workation,’ a vacation that combines business with leisure.
STAYCATION at Sofitel Saigon Plaza – A peaceful paradise in the midst of bustling Saigon
From delectable French-inspired dining to luxury stay experiences, take advantage of their Special Offer and experience a safe staycation that ensures you can “Refresh, Relax, Relish, Rejuvenate and Rekindle” at Sofitel Saigon Plaza.
World Records Association recognizes five culinary records from Vietnam
Hong Kong-based World Records Association (WRA) has recently acknowledged five culinary records set by Vietnam, the Vietnamese record organization VietKings announced.
Australian Hospitality Alumni Network Vietnam 