A new report from call validation and fraud detection company, Next Caller illuminates just how the stress test that travel brands have been under since the ‘return to travel’ has impacted customers and lessened the margin for error brands in the industry have when it comes to customer service and CX.
Tag Archives: covid19travel
Webinar: What about Vietnam – Welcome international tourists in the Post Covid-19 era
The third webinar of the series – What about Vietnam – Welcoming International Tourists in the Post Covid-19 era is designed to discuss the key considerations and tourism trends for Vietnam to alumni and students in the tourism and hospitality industry which are among the fastest growing sectors of employment in the world.
Meet the Expert: Mr Mario Mendis – 22 years dedicated to bring Hospitality industry more than just results
Australian Hospitality Alumni Network Vietnam is pleased to welcome Mr Mario Mendis to join our network as an Industry Expert. He has a huge passion in the Hospitality industry, not afraid to jump in and assist where is needed to contribute to the overall mission and success of a business. Mario is currently the General Manager at Sofitel Saigon Plaza – managed by Accor Group.
Vietnamese has three top 50 working-vacation locations
Hanoi, HCMC and Hoi An have been named among 50 best cities in the world to enjoy a ‘workation,’ a vacation that combines business with leisure.
STAYCATION at Sofitel Saigon Plaza – A peaceful paradise in the midst of bustling Saigon
From delectable French-inspired dining to luxury stay experiences, take advantage of their Special Offer and experience a safe staycation that ensures you can “Refresh, Relax, Relish, Rejuvenate and Rekindle” at Sofitel Saigon Plaza.
World Records Association recognizes five culinary records from Vietnam
Hong Kong-based World Records Association (WRA) has recently acknowledged five culinary records set by Vietnam, the Vietnamese record organization VietKings announced.
Thailand’s Big Reopening Set to Test Pandemic-Era Tourism
[Bloomberg] Thailand is ending quarantine for vaccinated visitors from more than 60 countries, the biggest reopening gamble in Asia and one that could mark a turning point for the revival of mass tourism during the pandemic. Starting Monday, fully-vaccinated travelers flying in from the U.S., China, Singapore, Japan, India and most of Europe will be ableContinue reading “Thailand’s Big Reopening Set to Test Pandemic-Era Tourism”
Qatar signs Accor partnership ahead of FIFA World Cup 2022
Authorities in Qatar have signed an agreement with Accor to manage operations and deliver services throughout the FIFA World Cup 2022.
Hotelbeds enters strategic partnership with ZUZU Hospitality to further extend hotel portfolio in Asia
This partnership adds ZUZU’s 2,700+ properties to Hotelbeds’ product line, further expanding its already extensive hotel offering in Asia. In return, this agreement extends ZUZU’s distribution reach thanks to Hotelbeds’ network of more than 60,000 commercial travel buyers in over 140 source markets around the world.
Accor: $700 million hotel investment to kick-start Melbourne tourism revival
A new era of hotels opening in Melbourne will drive the revival of city tourism prior to the re-opening of international travel, predicts Simon McGrath, Chief Executive Officer Accor Pacific, Australia’s largest hotel operator.
Australian Hospitality Alumni Network Vietnam 